Roles and Responsibilities
- Support the completion of the WEN Handover checklist by progress chasing all prerequisite documentation and updating status
- Support the arrangement of Departmental meetings, including taking and issuing of minutes
- Support the coordination of consignments and collections by liaising with stakeholders and updating relevant management systems e.g., CRM / eLogistics
- Manage delivery schedules and communications with service providers (Approvals and Cancellations)
- Manage the registration of traffic through the consignment inbox onto CRM
- Support the production of service delivery reporting arrangements including dashboards and marketing documentation etc.
- Support data input activities for delivery of KPI’s
- Support the coordinated system for notification of rail movements in and out of the Repository site for full or empty containers
- Initiate and/or support improvements and changes to the Service Delivery process
- To be aware of and abide by the company’s Standards and Expectations
- Support internal and external audits where applicable in accordance with company’s ESH&Q processes.
- Manage the risks within your scope of work in compliance with the company risk management procedures.
- Comply with RSP 12.16 Information Risk Management, with respect to information assets
- To be fully aware of the environmental responsibilities associated with the role
Experience Required
- Good general standard of education, preferably to A Level.
- Excellent planning and organisational skills.
- Excellent communication skills (written and verbal) and interpersonal skills.
- Working knowledge of standard office software (Word, Excel, Powerpoint etc).
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