Roles and Responsibilities
- Perform quality assurance activities in line with the annual programme and direction of line manager. These activities will be scalable according to risk (but will include audits, inspections and compliance checks). The scope for these activities will cover elements such as ISO 9001 compliance (and key elements of 14001 and 45001), process adherence and effectiveness as well as delivery of contractual obligations by suppliers. There will be an element of decision-making assurance aligned to Intelligent Client process to support compliant procurement of goods and services for NWS.
- As representative for NWS Quality demonstrate professionalism, impartiality and integrity in all aspects of the role. Provide authoritative support and advice (acting as Subject Matter Expert in your areas of specialism) on quality management principles and tools to promote NWS Quality as a trusted enabling function and coach suppliers as needed.
- Work closely with Project Quality, other disciplines within EHSSQ and Commercial teams to ensure we deliver a consistent and accurate level of service to our customers and suppliers.
- Offer support and guidance on the application of NWS Integrated Management System (IMS) in order to strengthen compliance and embed within our culture.
- Provide high quality, timely and accurate reporting from assurance activities undertaken.
- Input to the mechanism for recording, trending, and managing non-compliance issues. Be involved with the identification of root cause and investigations into corrective actions and their effectiveness.
- Contribute to business targets and improvement plans to build a value adding assurance service and promote continual improvement. Champion Quality Management and promote and foster a strong EHSSQ culture.
- Own your personal development to develop competencies across our assurance scopes and widen your knowledge of both NWS and Quality Management.
- Be aware of and abide by the standards and expectations for your role and the risks associated.
Experience Required
Essential
- Passion for quality and a hunger for continual improvement
- Significant experience in assurance / auditing (ideally in a nuclear OR highly regulated environment)
- Experience of quality management in the supply chain
- Depth and breadth of experience communicating with a range of stakeholders (both internal and external)
- Works well as part of a small high performing team and as an individual
- Proficient in ISO 9001:2015 and its implementation
- Excellent interpersonal communications and influencing skills
- Good working knowledge of Microsoft Office applications
- Driving license / willing to travel
- Lead Auditor qualification
Desirable
- Nuclear industry experience
- Chartered Quality Institute level membership
- Member of other special interest groups / networks that enhance our knowledge and culture
- A good working knowledge of ISO 14001 and ISO 45001 and their implementation