Quality Assurance Manager

Supported by the Senior Quality Lead for Assurance, set Standards and Expectations for NWS Quality Assurance (both internally and in the supply chain).

• Lead quality assurance activities in line with the annual programme and other reactive requests aligned to emerging needs. These activities will be scalable according to risk (but will include audits, inspections and compliance checks).  The scope for these activities will cover elements such as ISO 9001 compliance (and key elements of 14001 and 45001), process adherence and effectiveness as well as delivery of contractual obligations by suppliers. 
• Maintain a quality mindset across and evolve the assurance programme by identifying, exploring and implementing assurance leads from key inputs / business intelligence.
• Line manage your team to deliver agreed targets and objectives, coaching and developing them to become seasoned quality assurance professionals.
• As representative for NWS Quality, role-model professionalism, impartiality and integrity in all aspects of the role. Provide authoritative support and advice (acting as Subject Matter Expert in your areas of specialism) on quality management principles and tools to promote NWS Quality as a trusted enabling function and coach suppliers as needed.
• Create and maintain close and productive working relationships with Project Quality, other disciples with EHSSQ and Commercial teams to ensure we deliver a consistent and accurate level of service to our customers and suppliers.
• Offer support and guidance on the application of NWS Integrated Management System (IMS) and applicable ISO Standard in order to strengthen compliance and embed within our culture.  This will involve providing advice to our supply chain partners on their own management systems.
• Contribute to both local and business level reporting with high quality, timely and accurate data from assurance activities undertaken.  Lead on the identification of root cause and investigations into corrective actions and their effectiveness.
• Assist the Quality Lead team in the delivery of Quality strategy, business targets and improvement plans to build a value adding assurance service and promote continual improvement.  Champion Quality Management and promote and foster a strong EHSSQ culture.
• Own your personal development to develop competencies across our assurance scopes and widen your knowledge of both NWS and Quality Management.
• Be aware of and abide by the standards and expectations for your role and the risks associated.