Roles and Responsibilities
- Establishing management systems
- Planning for quality
- Applying quality assurance and control
- Monitoring, measuring, auditing and reviewing
- Driving continuous improvement
Experience Required
- Graduate in relevant discipline OR professional qualification (e.g. CQI Diploma (Level 5)).
- Membership of the CQI or other relevant professional body.
- Lower level qualifications MAY be considered and accepted for candidates with substantial
- professional work experience in quality related roles.
- Operational or Project experience within an environment with similar complexity and risk, sufficient to understand and review end to end processes and propose quality improvements.
- Ability to form effective working relationships with Stakeholders.
- Relevant security clearance level to access and inspect areas of site within area of responsibility (if applicable).
Essential
- Understanding of the implications of poor quality in a project environment and its wider stakeholders.
- Understanding and promoting of the behaviours that drive quality.
- Able to understand and interpret both customer and stakeholder requirements (including, where required, legislation and standards).
- Able to plan for effective quality delivery, taking consideration of risks and opportunities and learning for experience and to define and implement QA/QC activities.
- Able to work collaboratively with integrated teams to prepare quality plans and inspection plans and define requirements for life time records.
- Able to engage effectively with all levels of the organisation and suppliers, to provide coaching, education and challenge and to act as an effective interface between all parties.
- Able to use and coach on QA/QC tools and techniques to meet specified requirements and ensure right first time.
- Able to use and develop appropriate tools and techniques (including audits, key performance
- indicators/ dashboards to support trending) to monitor quality performance and measure processes effectiveness.
- Ability to analyse QA/QC outputs to determine products or services conform to requirements and to communicate to management to enable effective decisions and appropriate mitigating actions.
- Proven ability to promote continual improvement, recognising the key considerations and approaches necessary to enable effective change.
- Able to develop, maintain and improve management system arrangements and promote procedural adherence to support right first time quality delivery
Desirable
- Knowledge of ISO 9000 and other management system standards.
- Understanding of key obligations and requirements relevant to project environment.
- Understanding of key business processes relevant to project environment, their interdependencies and interactions and how they affect performance.
- Proven ability to apply improvement tools and techniques and structured methodologies to analyse problems and implement solutions to support the business.
- Understanding of the ‘prevention, appraisal, failure’ (PAF) model and cost of Failure.
- Knowledge and /or experience of Quality Inspection Techniques.
- Trained Auditor.
- Experience of working with the supply chain and of supply chain quality requirements, and ability to support commercial processes including evaluation boards and supplier assessments.
- Conducting Investigations
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