Roles and Responsibilities
- Conduct thorough assessments of organisational training needs through surveys, interviews, and performance analysis.
- Collaborate with functional leads and HR Business Partners to identify skill gaps and training priorities.
- Through training providers, design and develop innovative learning programs, workshops, and training materials aligned with the NDA objectives and employee development needs.
- Use various instructional techniques and delivery methods, including e-learning platforms, instructor-led training, workshops, and simulations.
- Ensure training content is engaging, interactive, and effectively communicates learning objectives.
- Implement learning and development strategies that support organisational goals and employee career advancement.
- Coordinate logistics for training sessions, including scheduling, venue arrangement, and resource allocation.
- Monitor and evaluate the effectiveness of training initiatives through feedback mechanisms and performance metrics.
- Stay abreast of emerging trends and best practices in learning technology and instructional design.
- Leverage learning management systems (LMS) and other digital tools to deliver and track training programs efficiently.
- Provide technical support and training to employees on the use of learning platforms and digital resources.
- Cultivate strong relationships with internal stakeholders, subject matter experts, and external training providers.
- Collaborate with cross-functional teams to ensure alignment of learning initiatives with business objectives and strategic priorities.
- Communicate regularly with management to provide updates on learning outcomes, challenges, and opportunities for improvement.
- Ensure learning events are timely, focused, relevant and provide value for money.
- Provide advice and guidance to managers and employees about a range of L&D interventions to support delivery of departmental business plans and personal objectives.
- Lead on L&D projects and initiatives ensuring that implementation is achieved on time and in budget.
- Regularly review the induction activities for new employees to ensure it is up to date, welcoming and creates a great impression of the NDA.
- Work with subject matter experts across the NDA to ensure mandatory learning on the LMS is up to date and relevant.
- Assist in preparing and monitoring the L&D budget.
- Maintain relevant processes and policies, using a continuous improvement approach to deliver enhancements in the service offered.
- Communicate the L&D offer and events including updating the relevant areas of the NDA intranet pages to continually drive the L&D agenda.
- Ensure that learning evaluations are appropriately timed to measure quality of training and business impact. Responding to evaluation outcomes to improve services.
- Support HR Business Partner and Head of HR with L&D policy implementation and practical implementation of initiatives (e.g. D&I, OD, change, KPIs).
- Contribute to the commitment to provide Value for Money in all L&D activities.
- Contribute to the development and production of reporting data and metrics.
- Contribute to the development of any ONE NDA L&D projects or initiatives.
- Contribute to providing a great employee experience by ensuring all process and policies are in place to provide great L&D service delivery.
- Undertake any other duties requested consistent with the role of a Learning and Development Lead.
Experience Required
- Shares and demonstrates the NDA values of, Respect, Openness, Collaboration, Performance and Creativity.
- Experienced of procuring training and managing external training providers.
- Experience in the scheduling and delivery of learning events or similar.
- Broad specialist knowledge of L&D best practice and trends or board HR experience.
- Experience of delivering small projects
- Ability to manage a variety of tasks and own workload.
- Strong communication skills with the ability to provide clear and concise instructions, and ability to communicate effectively at all levels.
- Excellent listening skills with the ability to relate to all levels in an environment where the ability to be discreet and maintain confidentiality is essential at all times.
- CIPD Level 5 (or working towards) or equivalent qualification in HR/Learning & Development is essential.
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