Roles and Responsibilities
- Leadership on CloudOps design, build, and implement cloud-based applications to streamline an organisation’s technical infrastructure. This may also include rearchitect or reengineer on-premises environments for cloud migration.
- Operational Management of the delivery, tuning, optimisation, and performance of workloads and IT services running in cloud environments (which can be multi or hybrid).
- Lead and Manage the Implementation of CloudOps tools to automate various infrastructure management tasks, including provisioning, monitoring, and security event remediation.
- Build a cloud development and operations team to support the NWS business.
- Assist development \ architecture teams with assessing their application and developing a path to the Cloud.
- Coach development teams on best practices, architecture and design for the Cloud.
- Design, Code, and Deliver new rapid prototypes and MVP (Minimal Viable Product) cloud-based micro-services connectivity solutions from idea to production.
- Leadership in adopting DevOps and ClickOps processes.
- Develop and execute the NWS Cloud Strategy
- Lead on secure by design and all solution meet the regulatory requirements for the sector
- Provide leadership of the NWS cloud portfolio with key internal/external stakeholders
- Be seen as the NWS cloud Intelligent Customer with excellent customer focus and the ability to articulate complex ideas simply and effectively.
- Resolve user incidents and escalations in accordance with set SLA's.
- Monitor the environment for alerts and rectify issues before becoming incidents.
- Assist in the generation of technical proposals and cost estimates.
- Lead the evaluation of designs and solutions as part of the Design Authority Board.
- Offer thought leadership and technical guidance to the wider IT team.
- Communicate plans, status, and issues to higher management levels.
- Provide general peer to peer training support to those in the department who are on career progression.
- Develop and lead product and process improvement Proof of Concepts.
- Lead the team to begin to leverage process automation and PowerBI.
- Provide leadership and management for administration of PowerAutomate and PowerBI
Experience Required
Essential
- Demonstrated experience in Cloud Operations (CloudOps) or DevOps.
- Previous experience of technical team management.
- Previous experience of building a CloudOps team.
- Knowledge and experience of building pipelines, git, and operating systems
- Experience in Infrastructure as Code technologies such as Azure Resource Manager (ARM) or equivalent public cloud IaC (Infrastructure as Code) technology
Desirable
- Involvement in cloud migrations
- Experience of cloud controls and standards within a regulated industry
- Experience with capacity forecasting and cloud cost optimisation techniques
- Experience with Azure Defender for Cloud / Cloud Security
- An understanding of scripting languages i.e. Python, Node.js, PowerShell scripting
- Wide knowledge of procedures and methods relevant to the field together with a full understanding of underlying principals
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