Roles and Responsibilities
- Undertaking grassroots face to face community engagement work, enabling local stakeholders’ opportunity to listen, learn and ask questions, such as:
- Public events/initiatives e.g., workshops, public exhibitions, drop-ins, meetings
- Being part of a weekly staff rota where NWS has a permanent ‘high street’ presence
- Being part of the team that delivers doorstep engagement with residents
- Helping to build networks in the local community
- Supporting the development and delivery of online engagement activities
- Finding out and sharing ‘what’s on’ locally
- Supporting the development of community engagement delivery plans
- When required liaising with suppliers who are supporting the community engagement
- Supporting the delivery of other key actions to enable NWS to engage within the search area communities
- Providing administration support such as data collation, CRM updates and contributing to reports
- Contributing to wider NWS initiatives, events, conferences and meetings
Experience Required
Essential
- Excellent listening and interpersonal skills with high emotional intelligence
- Empathy when dealing with people and other external stakeholders
- Experience of working in a community setting with a range of stakeholders
- Experience/knowledge of grassroots community engagement activities
- Awareness of local area issues
- Highly organised and good at meeting deadlines and prioritising own workload
- Self-motivated, with an aptitude for personal resilience
- Ability to travel and occasionally work outside of the standard working week, supporting events
- Hold valid UK Driving Licence
Desirable
- Knowledge and experience of Microsoft Office suite of software
- Experience of using a variety of communication channels, including social media
- Experience of running public events
- Use of Customer Relationship Management (CRM system)
- Experience/knowledge of partnership working
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